Returns & Exchanges

 

Online Orders

• Return Window: Returns are accepted within 15 days of receiving your order.
• How to Return: To request a return, please follow the return process. Then, print the generated return label, place the item in its original packaging, attach the label, and ship it back.
• Refunds: Once the returned item is received, a refund will be issued to the original payment method. Refund processing may take up to 10 days.
• Exchanges: For online orders, exchanges are available for a different size of the same item. To request an exchange, please follow the return process.

Important Notes

• Final Sale Items: Items marked as “Final Sale” are not eligible for returns or exchanges.
• Item Condition: Returned items must be in unused condition with all original tags attached.
• Return Shipping Fees: For U.S. returns, PVCS Global provides a free return shipping label. For international orders, return shipping costs are the custome
• Price adjustments are not provided. 
• Sale and promotion pricing cannot be adjusted to previous orders.