Returns & Exchanges
Online Orders
- Return Window: Returns are accepted within 15 days of receiving your order.
- How to Return: To request a return, please follow the return process. Then, print the generated return label, place the item in its original packaging, attach the label, and ship it back.
- Refunds: Once the returned item is received, a refund will be issued to the original payment method. Refund processing may take up to 10 days.
- Exchanges: For online orders, exchanges are available for a different size of the same item. To request an exchange, please follow the return process.
Important Notes
- Final Sale Items: Items marked as “Final Sale” are not eligible for returns or exchanges.
- Item Condition: Returned items must be in unused condition with all original tags attached.
- Return Shipping Fees: For U.S. returns, PVCS Global provides a free return shipping label. For international orders, return shipping costs are the custome
- Price adjustments are not provided.
- Sale and promotion pricing cannot be adjusted to previous orders.